Hospital Pharmacy Service: thinking in the post-pandemic time

Strategic thinking in pharmacy

Reducing wait time in a hospital pharmacy to promote customer service.

PURPOSE The purpose of this study was to compare the effects of 2 different interventions on wait times at a hospital outpatient pharmacy: (1) giving feedback to employees about customer satisfaction with wait times and (2) giving a combined intervention package that included giving more specific feedback about actual wait times and goal setting for wait time reduction in addition to the custom...

Oseltamivir compounding in the hospital pharmacy during the (H1N1) influenza pandemic

AIMS Pandemics impose large demands on the health care system. The supply of appropriate chemotherapeutic agents, namely oseltamivir solution, presented a serious challenge in the recent influenza pandemic. This study reports on the rational series of pharmacotechnical steps that were followed to appropriately handle bulk oseltamivir powder to meet the increased demand. METHODS During a six-w...

Development of Critical Thinking in Pharmacy Education

The concept of development is ubiquitous throughout higher education. Development of critical thinking, problem-solving, and clinical reasoning are noted as important outcomes in higher education, including health professions education. In this era of widening scrutiny, demonstration of this outcome within programmatic assessment is becoming increasingly important. Programmatic assessment of cr...

Thinking locally about pandemic influenza.

The February 2004 release of the Canadian Pandemic Influenza Plan 1 is a wake-up call to those who provide local health, public health, and emergency services. The possibility of a novel highly pathogenic influenza virus affecting 15-35% of our population has profound implications. This calls for planning at not only international, national and provincial levels of government, but also “on the ...